Why States Should Build Multipurpose Analytics Platforms
Many of the most successful tech companies—including Microsoft, Amazon and Apple—have attained their superior status not just by building a series of products, but by also creating a powerful platform for innovation. Amazon, for example, became a global technology leader by creating an online platform that enables innovation among its partners, including merchants, publishers and developers. This lesson of building not just great products but great platforms applies not only to the business world, but also to government agencies seeking to leverage data analytics to improve performance, reduce costs, and better serve their customers.
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