The IT services that make up a significant portion of exports and employment in the Global South tend to be highly susceptible to automation by generative AI. Given the potential for countries to reshore and automate previously outsourced IT tasks, the Global South’s IT services appear vulnerable to AI adoption. However, policymakers in these countries can pursue policies to help their workers and industries adapt and benefit from AI.
How Generative AI is Changing the Global South’s IT Services Sector
written by Julian Jacobs
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Julian Jacobs
Julian Jacobs is a Google Public Policy Fellow with the Information Technology and Innovation Foundation. Outside of his work for ITIF, Julian is a PhD student specializing in comparative political economy. His research areas of focus include artificial intelligence, the political implications of technological shocks, inequality, debt, and polarization. He is a recipient of the Fulbright Scholarship, and he received his MSc from The London School of Economics and a BA from Brown University. Outside of academia, he has worked at the Office of Barack Obama, The Brookings Institution, Google DeepMind, the Center for AI Safety, OMFIF, and University College London.
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